About Experience Skills Leadership Contact
Available for Hire

Hi, I'm Joe Marie.
I Get Things Done.

Project Manager, Virtual Assistant & Automation Specialist with 10+ years of experience in operations, workflow automation, and remote team management. I help businesses run smoother so you can focus on growth.

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Years Experience
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Properties Managed
Joe Marie A. Tan — Project Manager & Automation Specialist
✓ Reliable
On-time, every time
★ SME
Subject Matter Expert

Dedicated Professional, Ready to Deliver

I'm a Filipino professional based in Davao City with a diverse background spanning project management, workflow automation, real estate coordination, accounting, customer service, and team leadership.

From building automation workflows with n8n and GoHighLevel to managing 700+ property accounts to leading book publishing projects for a German company, I bring structure, communication, and dependability to every role. I'm passionate about helping businesses operate efficiently and I'm looking for a long-term partnership where I can grow with your team.

Location
Davao City, Philippines
Languages
English & Filipino
Work Setup
Remote / Work From Home
Availability
Full-Time, Flexible Hours
Specialization
PM, Automation & Operations
Experience
10+ Years (Since 2013)

Where I've Made an Impact

A proven track record of managing projects, teams, and client relationships across multiple industries.

SynergyGrid LLC
Automation Assistant
Maryland, USA (Remote)
Nov 2024 — Jan 2026
  • Built and maintained automation workflows using n8n and GoHighLevel to streamline business processes
  • Integrated multiple systems and APIs to create efficient data pipelines and automated task execution
  • Collaborated with the team to identify automation opportunities and implement solutions
Author Writers Academy
Project Manager
Germany (Remote)
Apr 2022 — Oct 2024
  • Communicated with manuscript editors, creatives, and administrative staff to execute daily operations, ensuring projects and deadlines were consistently met
  • Assigned tasks, monitored progress, and addressed roadblocks to maintain smooth workflow and timely project completion
  • Utilized Monday.com to organize, track, and update book project timelines and deliverables
  • Held regular team meetings to review progress, provide feedback, and align on project goals
All Inclusive Realty Group
General Virtual Admin Assistant
California, USA (Remote)
Nov 2019 — Mar 2022
  • Managed appointments, meetings, and calendar events for property manager, clients, vendors, landlords, and tenants
  • Organized essential documents including Broker's Price Opinions, lease renewals, and agreements
  • Handled incoming and outbound calls to resolve tenant, landlord, and client inquiries promptly
Onerent Property Management
Senior Accounting Associate
California, USA (Office-based, Davao City)
Oct 2017 — Sep 2019
  • Managed rent collection for 700+ properties via phone, SMS, and email
  • Monitored payments through ACH and certified funds, resolving payment issues including bounced payments
  • Served as primary point of contact for accounting-related inquiries from renters and property owners
AT&T Cricket Wireless (Convergys)
Customer Service Representative
Davao City, Philippines (Office-based)
Apr 2015 — Sep 2017
  • Provided troubleshooting assistance for phone line issues, ensuring quick resolution
  • Educated customers on service terms and resolved billing statement discrepancies
AT&T ConnecTech (Sutherland Global)
Sales/Billing Consultant → Subject Matter Expert
Davao City, Philippines (Office-based)
Feb 2013 — Apr 2015
  • Promoted to Subject Matter Expert (SME) — monitored and coached consultants on communication and service quality
  • Part of the Escalation Team, analyzing and resolving escalated cases before client submission
  • Served as CX Virtual Trainer, training consultants and monitoring service quality

What I Bring to the Table

📋

Project Management

End-to-end project coordination using Monday.com, Asana, Trello, and ClickUp. Timeline tracking, task delegation, and progress reporting.

💬

Communication

Excellent verbal and written English. Clear, professional communication with clients, teams, and stakeholders across time zones.

🏠

Real Estate Operations

Transaction coordination, property management, rent collection, lease documentation, and CRM management (Dotloop, Kvcore, Skyslope).

💰

Accounting & Collections

Rent collection for 700+ properties, ACH monitoring, payment issue resolution, and financial reporting.

🤝

Customer Service

10+ years of client-facing experience. Escalation handling, troubleshooting, billing support, and customer retention.

💻

Admin & Operations

Calendar management, email prioritization, document preparation, data entry, and workflow optimization.

My Tech Stack

Monday.com Asana Trello ClickUp Slack Microsoft Teams n8n Go High Level Xero PipeDrive Salesforce Zendesk HubSpot Propertyware Dotloop Kvcore Skyslope ListReports Witly Airtable Instantly Google Workspace Microsoft Office Adobe Acrobat Canva CapCut Monday.com Asana Trello ClickUp Slack Microsoft Teams n8n Go High Level Xero PipeDrive Salesforce Zendesk HubSpot Propertyware Dotloop Kvcore Skyslope ListReports Witly Airtable Instantly Google Workspace Microsoft Office Adobe Acrobat Canva CapCut

Beyond the Desk

Active leader and community builder with recognized contributions to youth development and social enterprise.

Junior Chamber International

JCI Central Davao, Philippines

Non-profit organization for global leadership of young active citizens.

  • Deputy National Chairperson for Protocols (2024-2025)
  • Area Chairperson, Youth Leadership Excellence (2023-2024)
  • Regional Chairperson, JCI R.I.S.E. (2022-2023)
  • Local Organization President (2021-2022)

Toastmasters International

Toastmasters Club of Davao

International club for leaders and aspiring public speakers.

  • Vice-President for Education (2018-2019)
  • Vice-President for Membership (2017-2018)

Green Rubber Footwear

Co-Founder — Social Enterprise

Created eco-friendly sandals from discarded tires to reduce landfill waste. A portion of profits supported persons with disabilities. Recognized nationally as a Top 5 SDG Finalist and Top 20 in Ten Accomplished Youth Organization.

Recognition & Achievements

🏆

Most Outstanding Member

JCI Central Davao (2020)

🏅

Most Outstanding Project Chairman

JCI Central Davao (2019)

🌟

Top 5 Finalist — SDG Competition

Green Rubber Footwear, De La Salle - College of Saint Benilde Manila (2019)

Top 20 Finalist — TAYO (Ten Accomplished Youth Organization)

Green Rubber Footwear (2019)

🎉

Merit Award — JCI Philippines National Conference

Green Rubber Footwear (2018)

Let's Work Together

I'm ready to bring my skills, reliability, and dedication to your team. Reach out and let's talk.

Ready to Hire a Reliable VA?

I'm looking for a long-term role where I can grow with your team. Whether you need project management, admin support, or customer service — I'm here to deliver.

Send Me a Message →

My Availability

Check my calendar and pick a time that works — then book it directly.

📅 Book a Meeting

Pick a date & time, then it opens Google Calendar to confirm.